FAQ
FREQUENTLY ASKED QUESTIONS
Find Answers to Common Questions
A: We offer a range of loans including personal loans, business loans, home loans, and loan transfers. Each loan type is designed to meet specific financial needs.
A: You can apply for a loan through our online application portal on our website. Simply fill out the application form with your details and submit the required documents. Our team will review your application and get back to you with the next steps.
A: Generally, you will need to provide proof of identity, proof of address, proof of income, and bank statements. The specific documents required may vary depending on the type of loan you are applying for.
A: The approval time can vary based on the type of loan and the completeness of your application. Typically, personal loans and business loans can be approved within a few days, while home loans may take longer due to additional verification processes.
A: Interest rates vary depending on the type of loan, the loan amount, and the applicant's credit profile. Contact our team for specific rate information tailored to your needs.
A: Yes, you can still apply for a loan with a low credit score. While a good credit score improves your chances of approval and better interest rates, we consider various factors in our assessment. Our team can provide guidance on improving your eligibility.
A: Eligibility criteria vary by loan type but generally include factors such as income, credit score, employment history, and financial stability. Our website provides detailed eligibility criteria for each loan type.
A: The maximum loan amount depends on the type of loan and your eligibility, including your income, credit score, and repayment capacity. Our loan officers will help determine the best loan amount for you based on your profile.
A: Repayment tenures vary by loan type. Personal loans typically have tenures ranging from 12 to 60 months, while home and business loans may have longer tenures. Specific terms will be provided during the loan application process.
A: Prepayment penalties depend on the terms and conditions of the loan agreement. Some loans may have prepayment penalties, while others do not. It’s best to check with our loan officers for specific details.
A: Loan repayments can be made through various methods including direct debit, online banking, or by visiting our office. Detailed instructions on repayment options will be provided once your loan is approved.
A: Missing a loan repayment can affect your credit score and may result in late fees or penalties. It’s essential to communicate with our team if you anticipate any difficulties in making payments so we can assist you in finding a solution.
A: Yes, you can apply for multiple loans simultaneously, provided you meet the eligibility criteria for each loan. Our team can help you assess your financial situation and determine the best loan options for you.
A: You can check the status of your loan application by logging into your account on our website or by contacting our customer service team. We provide regular updates on the status of your application.
A: You can contact our customer service team through our website, email, or customer service hotline. Our team is available to answer your questions and provide assistance with your loan application.