FAQ
Questions, answered
Everything you need to know about how Betterloanz works as your loan advisor - from costs and credit checks to documents and approvals.
Betterloanz is a loan advisor and facilitator, not a direct lender. We compare offers across our network of trusted lending partners, recommend the best fit for your needs, and guide you through the application - the loan itself is provided by the partner lender.
We help with Home Loans, Personal Loans, Mortgage (Loan Against Property), Business Loans, Car Loans, Unsecured Overdrafts, and CGTMSE loans - plus health insurance plans.
Getting a consultation and comparing options is free. Any applicable processing fees are charged by the lender and always disclosed to you upfront before you proceed.
Like most loan advisors, we may receive a referral or facilitation fee from the partner lender when a loan is successfully disbursed. This never increases your cost - and our recommendation is based on the best fit for you, not the highest payout.
We assess your profile - income, credit history, loan purpose, and amount - and match it against the eligibility and pricing of lenders in our network. You receive a shortlist of the best-suited options to choose from.
Every loan application triggers a credit check. By helping you apply to the right-fit lender the first time, we aim to reduce unnecessary rejections and multiple hard pulls that can affect your score.
It depends on the loan type and lender, but our advisors help you submit a complete, accurate application the first time - which is the fastest route to approval. Some unsecured products can be approved within a day or two for eligible applicants.
Typically KYC documents (PAN, Aadhaar), income and bank statements, and product-specific proofs (e.g. property papers for a home loan). Your advisor will give you an exact checklist for your chosen loan.
It's harder, but not always impossible. Some lenders consider applicants with lower scores at adjusted terms. We'll be honest about your options and suggest ways to improve your profile where needed.
We share your details only with the lenders relevant to your enquiry and with your consent, solely to process your loan request. We do not sell your data.
We're headquartered in Andheri West, Mumbai, with branches in Jaipur and Pune, and we assist borrowers across India through our digital-first process.
Message us on WhatsApp or give us a call. An advisor will understand your needs and share the best-matched options from our lender network - free and with no obligation.
No. Most of the process runs over WhatsApp, phone, and email, and we assist borrowers across India this way. If you'd prefer to meet in person, our Mumbai, Jaipur, and Pune offices are open to you.
Yes. Self-employed professionals and business owners are a large part of who we help. Assessment leans on ITR, banking, and business vintage rather than salary slips, and we match you to lenders comfortable with that profile.
We'll explain why and what would need to change. Often it's a fixable issue - an incomplete file, or the wrong lender for your profile. Because we assess fit before applying, we aim to avoid the repeated rejections that damage a credit record.
Usually yes, though terms vary by lender and product. Some charge a foreclosure fee, others don't. Your advisor flags these conditions before you sign so early repayment doesn't come with a surprise cost.
Yes. Alongside loans we compare health-insurance plans from leading insurers, explaining sum insured, waiting periods, and room-rent limits so you pick cover that actually fits your family.
We recommend the best overall fit, which is usually - but not always - the cheapest headline rate. Processing fees, prepayment terms, and your likelihood of approval all matter, and we explain the trade-offs rather than just ranking by interest rate.
Still have a question?
Our advisors are happy to help. Reach out for free, unbiased guidance on your loan.